Terms & Conditions

1. Acceptance of Terms

By accessing or using any part of the AirportMini Cabs website, mobile application, or taxi services, you agree to be legally bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. We reserve the right to update these terms at any time without prior notice.

2. Booking and Payment

Customers are required to provide accurate and complete details when booking a ride. Upon confirmation, you agree to:

  • Provide correct pickup and drop-off addresses, contact details, and preferred time.
  • Pay the agreed fare using valid payment methods (cash, card, or online payments).
  • Ensure your availability at the pickup point on time to avoid delays or cancellation.
  • Understand that prices are based on estimated routes and may vary due to traffic or route changes.

3. Cancellation and Refund Policy

We understand that plans may change. Our cancellation and refund policy is as follows:

  • Cancellations made more than 24 hours before the scheduled pickup time are eligible for a full refund.
  • Cancellations made within 24 hours may be subject to a cancellation fee.
  • No-shows without prior notice will not be eligible for any refund.
  • Refunds (if applicable) will be processed within 5–7 working days to your original payment method.

4. Service Usage

By using AirportMini Cabs, you agree to the following conditions of service:

  • Respect our drivers and behave in a polite and non-abusive manner.
  • Do not consume alcohol, drugs, or smoke in the vehicle.
  • Ensure that minors are accompanied by an adult guardian.
  • Keep the vehicle clean and avoid causing any damage. You will be charged for any repair or cleaning resulting from misuse.

5. Liability Disclaimer

AirportMini Cabs will make every effort to provide timely and reliable service but shall not be liable for:

  • Delays caused by traffic, road closures, weather, accidents, or other factors beyond our control.
  • Missed flights, trains, or appointments due to the above delays.
  • Loss or damage to personal belongings during transit.
  • Any indirect, incidental, or consequential damages arising from use of our services.

6. User Responsibilities

Users agree to:

  • Provide accurate booking information and be reachable for driver communication.
  • Be ready at the pickup location at the scheduled time.
  • Inform us of any changes to your travel plans in a timely manner.
  • Be responsible for any damage caused to the vehicle by your actions or belongings.

7. Privacy and Data Protection

We respect your privacy. All personal information is handled in accordance with our Privacy Policy. We do not share your personal data with third parties except as necessary to fulfill your booking or as required by law.

8. Intellectual Property

All content, branding, logos, and materials on the AirportMini Cabs website and app are the intellectual property of AirportMini Cabs. You may not copy, distribute, or reuse any content without prior written permission.

9. Modifications to the Service

AirportMini Cabs reserves the right to update, change, or discontinue services or features without prior notice. We are not liable for any impact caused by service modifications or discontinuation.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: support@airportminicabs.com
  • Phone: +44 XXXX XXXXXX
  • Website: www.airportminicabs.com